Getting results is what it’s all about. We specialise in fast growing SMEs and understand that you are often facing the needs of larger organisations, but within a realistic budget. We also realise that in today’s lean fast-paced world, you often have key people needing to work on the move, and at dispersed locations, but with the need for flexible communication, central reporting and cost management. We know this requires a new kind of IT partner.

We learn about your business, then work creatively with you to build your IT strategy, overhaul and apply the systems directly - to help your people, make more of your existing staff and resources, support the business in line with your ambitions and company objectives, and positively improve the bottom line.

Every business is different, and we design an individual integrated strategic plan with this in mind. We have a wide delivery capability, so after we have made sure the basic underlying infrastructure (network, servers, backups, internet connectivity, etc.) is capable of supporting your growth, is bedded down and running smoothly, we can build upon that with the latest solutions such as:

• Remote & wireless home-working for key staff
• Integration of your in-house systems with your web site for live customer interaction/visibility
• Specialised custom-developed software to create new service revenue streams for you
• Handheld windows “always-online” devices such as XDAs or blackberries for senior staff when they are out of the office
• Wireless projectors, intelligent whiteboards, etc
• Simple and Intelligent Scanning solutions, with visibility beyond the office boundaries
• Outsourced team integration
• Intelligent Telephone systems, home/branch integration, and colleague activity visibility

With the entire strategy we are trying to make each component reinforce the other, and provide a worthwhile ROI as well as upwardly supporting the business and improving personalisation.

We’ll explain proposed solutions face-to-face, in a language all your decision makers can understand. In fact, when you become our client, a personal account manager and solution architect are assigned to you that you can contact whenever you like. They, like myself, will be committed to your business's success. Our team will become an extension of your business, and interact with the staff you indicate for day-to-day matters.

In the spirit of solution assurance we also like to revisit and check that systems are working and are being successfully used to further the productivity and other goals of your business.

Of course, solutions which work well and make a worthwhile difference in business also become mission-essential, so we have a specialised technical support team (who understand business priorities) which can assist with monitoring and supporting your IT infrastructure on a day-to-day basis, with response within an hour (usually immediate) to any issues.

So, if you have between 5 and 150 staff, call Joanna on (0870) 1200-041 or e-mail info@pilbeam.com
to set up an informal exploratory meeting to see how we might be able to help you grow your business. We're looking forward to meeting you.